Why VibrantUSA As Your Partner?

[lts_blockquote align=”right” cite=”~ Michael Griffin Client since April 2007″]When I started researching Medicare options prior to turning 65, I asked my family physician who his office would recommend. My doctor gave me a brochure for VibrantUSA. I contacted them, met with an agent, and have been happy ever since. My agent is great. I have since sent others to VibrantUSA and they have all been very satisfied with the service and expertise[/lts_blockquote]

One-Stop Shop

Service
Medicare insurance is our specialty – we answer questions, compare plans, sell plans – all at no cost to you or your clients.

Selection
We represent most Medicare insurance plans and provide unbiased information to your clients.

Security
We treat your clients with genuine care while protecting their privacy.

Compliance
We answer Medicare questions in the most compliant way, helping you avoid inadvertently overstepping regulations.

Assistance
We keep you and your clients up to date on important Medicare changes.

Education
We design and administer educational meetings for your clients and your staff.

Other services Vibrant Partners enjoy

Reports
When you refer clients to us, we can provide you with customized reports and an analysis of usage, contacts, and trends.

Evaluations
Through primary research, we can provide a custom “report card” on how your staff handles Medicare insurance related questions.

Customer Surveys
In an ongoing effort to provide our partners and their Medicare patients with the absolute best customer service and guidance, our organization regularly conducts customer service and satisfaction surveys. Click here to read our most recent survey completed in July of 2012.

Client Communication
We can provide samples of communications that have worked well for businesses like yours. This type of proactive communication can be very important to you and your clients:

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  • Letters for those approaching age 65 – we can even set up timed mailings using your data through an independent mail house. Your letters will advise your clients of the Medicare plans you accept.
  • Annual notification of Medicare insurance plans you accept helps to keep your clients on track and avoids problems down the road.
  • Direct customer service telephone lines branded for your company.
  • Web links and/or co-branded landing pages
  • Co-branded brochures
  • Information guide written by our VibrantUSA staff: “Understanding Medicare Insurance – A helpful guide.” This guide is perfect for those new to Medicare.
  • Education Seminars
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