Agents
  • Allison Burns Licensed Insurance Assistant

    Ali is a Licensed Insurance Assistant in the Bellingham, WA office. She’s always had a passion for helping others and loves that she is able to do that by working for VibrantUSA. She is excited to grow in the company and continue to help others in new ways. In typical Pacific North West style, she loves hiking and camping, but also enjoys staying in cooking and knitting.

    • Daniel DelBosque Licensed Insurance Specialist

      Dan has spent more than 25 years in customer service and management roles including nearly 8 years in the Medicare field, 5 of those with Sterling Insurance in Bellingham, WA. Dan joined VibrantUSA in 2015 as a Licensed Insurance Specialist in our Vancouver office. During his downtime, Dan enjoys hiking and exploring the great outdoors as well as working with his hands on his Ford Falcon.

      Dan is a graduation from Western Washington University and a lifelong resident of the Pacific Northwest. Prior to moving to Camas, WA in 2014, Dan along with his wife and four kids resided in Birch Bay, WA.

      • Darlene DeBoer Licensed Insurance Specialist

        Darlene is a Licensed Insurance Specialist in our Bellingham office with over 30 years of experience in the travel industry.  Outside of the office, Darlene enjoys sports, travel, being outdoors, and spending time with her family and grandchildren.  She resides in Lynden with her husband.

        • Erin Good Customer Service and Enrollment Specialist

          Erin joined the VibrantUSA team in 2017 after spending 9 years working in Sales Compliance and Medicare Part D Customer Service for a Medicare Advantage plan. She enjoys working with the senior population and looks forward to growing with VibrantUSA. Erin graduated from Seattle Pacific University with a degree in English. Born and raised in the state of Washington, she moved to Tennessee in 2007 where she met her country musician husband. They got to Texas as fast as they could and now live in New Braunfels, TX with their two children and cat. In her free time, Erin enjoys reading, cooking, and having adventures with her family.

          • Juan Farias Licensed Insurance Specialist

            Juan joined VibrantUSA in 2011 and quickly fell in love with helping people understand the very confusing world of Medicare and interacting with his clients.  Prior to joining VibrantUSA, Juan attended Bellevue College.

            Outside of the office Juan loves to spend time with his wife, four children and two pet dogs (one very energetic boxer and a shihtzu).  Juan enjoys spending time in the community as a soccer coach but also enjoys traveling. Juan is currently resides in San Antonio with his family and works in our Bulverde office.  Juan has fallen in love with the warm and dry weather in Texas that remind him of his roots in Eastern Washington.

            • Kailie Roosma Licensed Insurance Specialist & Operations Manager

              Kailie attended the University of Washington and graduated from Western Washington University in 2007. In 2008, she began her career with VibrantUSA as a customer service representative and then worked her way up to be an agent as well as the Operations Manager of the Bellingham office. Kailie is very active in the community and served as Chairperson for the Alzheimer Society of Washington’s 2011 and 2012 Miles for Memories 5k Walk/Run. She is also a member of Elder Service Providers and sits on the Board of Directors. She lives in Glacier, WA with her husband, son and two dogs.

              • Katie Morgan Licensed Insurance Specialist

                After a brief stay in the Upper Northwest Katie is excited to move her family to the Arlington area as she transfers to the Everett office. Her family is still growing. Currently her 3 boys plus her 2 nephews outnumber the adults in the household; Katie, her husband Will and her sister-in-law Patti. She owns property in Acme which will one day be her retirement location where she can rescue multiple cats and dogs. Katie is looking forward to new hiking locations to take her family on around the Northern Seattle area. She is excited to learn something new from her clients daily.

                • Marsha Neal Vice President & Licensed Insurance Specialist

                  Marsha has more than 25 years of experience as a successful sales professional. Having been with VibrantUSA since 2005, she has been instrumental in the growth of the company. In addition to her sales role, Marsha manages VibrantUSA’s agent training program.  Prior to her sales career, she served in the US Armed Forces for eight years, specializing in Communications. She is very involved with her community and remains active in the Veterans of Foreign Wars, Bellingham Eagle’s FOE #31, and is on the Board of Directors for the WCUSBC Bowlers Association.  During her free time, Marsha loves to bowl and travel with her husband, and is involved in activities with her church.

                  • Miranda Satterfield Licensed Insurance Specialist

                    Miranda is a Licensed Insurance Specialist in our Vancouver, WA office.  Prior to joining the VibrantUSA family, Miranda spent a few years supporting working in customer service for a major car dealership in the greater Portland, OR area.  As a life long Clark County resident, Miranda enjoys all the beauty of the Pacific Northwest and all that comes with it.  In her free time she can be found hiking and camping throughout the mountains while likely taking photographs of her dog.

                    • Morgan Irey Licensed Insurance Assistant

                      Morgan is a Licensed Insurance Assistant in our Bellingham office. She has been a local her entire life and enjoys the rainy weather and green landscape. She brings over 9 years of customer service experience and is happy to have the opportunity to work with the people we do. Morgan takes great pride in helping and serving others. She also enjoys spending time reading, gaming, cooking and learning new things; in her free time, she has been working on teaching herself to crochet. Morgan is excited to be at VibrantUSA and for what the future has in store.

                      • Rachel Zima Licensed Insurance Assistant

                        Rachel joined VibrantUSA after working in the travel industry for 27 years.  A native of Whatcom County, she spends her free time in the summer months fishing and crabbing around the beautiful San Juan islands.  She also enjoys gardening and relaxing with a good book.  She is excited to join the Vibrant team and embark on a new career venture!

                        • Renee Caldwell Licensed Insurance Specialist

                          Renee graduated from Western Washington University in 1994 before working in the health care field until 2009.  She began her insurance career in 2009, initially specializing in Long-Term Care Insurance.  Over the years she has incorporated Life Insurance and Annuities into her product portfolio.  She operates as a broker, being able to shop entire industries for products that best fit her clients’ needs.

                          Renee has lived in Bellingham since 1989 and enjoys the wonderful quality of life outdoors in the Pacific Northwest.  Outside of the office, she enjoys hiking, rowing, gardening, riding bike, and playing with her husband, two children, and dog.

                          • Renee Marr Vice President & Licensed Insurance Specialist

                            Renee has spent more than 20 years in the fields of insurance, investments, health care reimbursement and tax law. She has been with VibrantUSA since its inception and has played an essential role in moving the company forward. She is the first recipient of the company’s Cornerstone Award in recognition of outstanding performance and achieving sales in excess of 2,000. Renee is a graduate of Western Washington University majoring in English. She enjoys reading, cooking, boating, good wine and spending time with her loved ones. Renee lives with her husband and son in Bellingham, WA.

                            • Sara Evans Office Manager & Licensed Insurance Specialist

                              Sara is our Office Manager & Licensed Insurance Specialist for our Everett, WA office.  She graduated from Edmonds Community College and has spent over 15 years in administrative support and customer service before joining our VibrantUSA team of insurance specialists in 2013.    When she is not assisting her clients navigate the world of Medicare, she enjoys spending her time outdoors hiking and camping as well as watching her favorite sport, NASCAR.  Sara has called the Lake Stevens area home for the last 24 years where she raised her two wonderful children and now resides with her little dog whose name is Baby.

                              Staff
                              • Ashley Ackerson Receptionist

                                Ashley is a receptionist in our Bellingham office. She has 5 years of customer services skills and has lived in Whatcom County her whole life. She graduated from Nooksack Valley High School in 2013 and enjoys hunting, fishing, camping and being outdoors with her dog. She also held many different positions and titles while being a member of FFA between 2009-2013 and continues to volunteer with her old chapter during fundraising season and at the Northwest Washington Fair during the summer.

                                • Betsy O’Flanagan Receptionist

                                  Betsy is a receptionist in our Everett, WA office. She has five years of administrative support experience and has lived in Snohomish County her entire life. In her free time, Betsy enjoys hiking, reading, playing with her dog and cuddling her cat. She loves the sunshine and being around water, but also enjoys staying home, baking and watching movies. She is looking forward to being a part of the VibrantUSA family and growing with the company.

                                  • Vanessa Arzhanov Receptionist

                                    Vanessa is a receptionist in our Vancouver, WA office. She has 5+ years of customer service experience and prior to joining the VibrantUSA family, she was a training/support specialist for a national training and certification company for caregiving professionals. Vanessa has lived in the beautiful Pacific Northwest her entire life. In her free time, you can find her hiking, reading, or with her family around the beaches of the Pacific Northwest. Vanessa is excited to be a part of the VibrantUSA family as it continues to grow.

                                    Leadership
                                    • Daniel Solberg Chairman & Chief Executive Officer

                                      Dan has over 35 years of experience in the financial services industry, including 10 years as the COO of Purple Cross and another six years as the CFO and then CEO of The Neptune Society. Dan was also one of the founders of Olympic Health Management Systems (perhaps better known today as Sterling Life Insurance Company). Dan resides in Spring Branch TX with his wife and their Labradoodle, Molly. Dan has truly enjoyed working alongside each of his three children.

                                      • Kailie Roosma Licensed Insurance Specialist & Operations Manager

                                        Kailie attended the University of Washington and graduated from Western Washington University in 2007. In 2008, she began her career with VibrantUSA as a customer service representative and then worked her way up to be an agent as well as the Operations Manager of the Bellingham office. Kailie is very active in the community and served as Chairperson for the Alzheimer Society of Washington’s 2011 and 2012 Miles for Memories 5k Walk/Run. She is also a member of Elder Service Providers and sits on the Board of Directors. She lives in Glacier, WA with her husband, son and two dogs.

                                        • Marsha Neal Vice President & Licensed Insurance Specialist

                                          Marsha has more than 25 years of experience as a successful sales professional. Having been with VibrantUSA since 2005, she has been instrumental in the growth of the company. In addition to her sales role, Marsha manages VibrantUSA’s agent training program.  Prior to her sales career, she served in the US Armed Forces for eight years, specializing in Communications. She is very involved with her community and remains active in the Veterans of Foreign Wars, Bellingham Eagle’s FOE #31, and is on the Board of Directors for the WCUSBC Bowlers Association.  During her free time, Marsha loves to bowl and travel with her husband, and is involved in activities with her church.

                                          • Renee Marr Vice President & Licensed Insurance Specialist

                                            Renee has spent more than 20 years in the fields of insurance, investments, health care reimbursement and tax law. She has been with VibrantUSA since its inception and has played an essential role in moving the company forward. She is the first recipient of the company’s Cornerstone Award in recognition of outstanding performance and achieving sales in excess of 2,000. Renee is a graduate of Western Washington University majoring in English. She enjoys reading, cooking, boating, good wine and spending time with her loved ones. Renee lives with her husband and son in Bellingham, WA.

                                            • Russell Solberg President & Chief Operations Officer

                                              Russell has over ten years of experience in the information technology and insurance fields. Prior to joining VibrantUSA full time in 2011, Russell had spent the prior seven years with PACCAR (the manufacturer of Kenworth & Peterbilt trucks) in various technology roles including lead software developer, business analyst, and project manager.

                                              Russell holds a Masters in Business (MBA) Degree from Seattle University of Seattle, WA along with a Business (BBA) Degree with a concentration in Information Management from Pacific Lutheran University of Tacoma, WA. Russell was born and raised in the Pacific Northwest and currently resides in Vancouver, WA with his wife and son.

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